Teller

Des Moines, IA
Full Time
Entry Level

Greater Iowa Credit Union is currently seeking a Full Time Teller to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Location: 600 East 30th St. Des Moines, IA 50317

Hours: Monday - Thursday 7:30am to 5:30pm, Friday 7:30am to 6pm, and rotating Saturday's 9am to Noon.

Essential Functions & Responsibilities:

  • Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed. Ensures that all teller functions are performed correctly and in accordance with established policies and procedures.
  • Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union products and services and cross sells them to meet their financial needs.
  • Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.
  • Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed.
  • Assumes responsibility for related duties as required or assigned.

Knowledge and Skills:

Experience: Six months to two years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills 1. Strong written and verbal communication skills in English and Spanish.
2. Ten key calculator and computer keyboard by touch.
3. Proficient with Microsoft Word, Excel and Outlook.
4. Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts.
5. Above average math skills.
6. Proven track record of strong member service skills. Diplomacy.
7. Professionalism in appearance, dress and attitude is a must.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 20-25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment Work is performed in a standard office environment with a moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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